{"#inactive":"#inactive","#overdue":"#overdue","activity.delete":"Delete","activity.delete_confirm":"This activity will be deleted...","activity.remove_reference":"Remove this reference","activity.revoke":"Revoke","activity.revoke.confirm":"Share token of this ticket will be revoked, access is no longer granted...","ai_summary":"AI Summary","assignee_set":"Assignee set to","automation.action":"Action","automation.action.channel":"Channel","automation.action.folder":"Folder","automation.action.label":"Label","automation.action.status":"Status","automation.action.webhook":"Webhook (HTTP POST)","automation.add":"Add new automation rule","automation.back":"Back","automation.button.delete":"Delete","automation.cancel":"Cancel","automation.channel":"Channel","automation.confirm.delete":"This rule will be deleted...","automation.edit":"Edit Rule","automation.emailfield":"Email Field","automation.error.noaction":"Please select an action.","automation.error.nochannel":"Please select a channel.","automation.error.nofield":"Please select an email field.","automation.error.notarget":"Please enter a target.","automation.error.novalue":"Please enter a search value.","automation.field.recipient":"Recipient Address","automation.field.sender":"Sender Address","automation.field.subject":"Subject","automation.info":"Using rules in this list, incoming emails can be labeled or sorted into specific folders based on the subject, sender, or recipient.","automation.info.search":"In the search field, you can enter a single word that must appear in the subject, sender, or recipient, or separate multiple words with a plus sign (+) if all terms must be present. Example: Meier+TV+OLED","automation.save":"Save","automation.searchvalue":"Search Value","automation.subtitle":"Use automation rules to tag, categorize, or route messages as they arrive — no manual sorting required.","automation.target":"Target","automation.title":"Inbox Automation","channel":"Channel","channel_added":"Channel added","channel_deleted":"(Deleted Channel)","channels.back":"Back","channels.button.addNew":"Add new channel","channels.button.delete":"Delete","channels.button.importJob":"Add Import Job","channels.button.save":"Save","channels.button.startImport":"Start Import","channels.confirm.delete":"The selected channel will be deleted including all tickets, attachments, rules, labels... [This action is IRREVERSIBLE and PERMANENTLY]","channels.confirm.remove_job":"The Job will be removed...","channels.error.general":"Whooops... something went wrong, sorry :/","channels.error.mailboxes":"There was an error receiving the mail boxes.","channels.error.name_required":"Please enter a channel name!","channels.error.unknown":"Cannot save: Unknown error","channels.h2.ai":"AI","channels.h2.channel":"Channel","channels.h2.general":"General","channels.h2.imap":"IMAP","channels.h2.mail":"E-Mail","channels.h2.overduepolicy":"Overdue Policy","channels.h2.sla":"Service Level Agreement (SLA)","channels.h2.smtp":"SMTP","channels.header.active":"Active","channels.header.anonymous":"Anonymous Sender","channels.header.autoTrash":"Automated Emptying","channels.header.name":"Name","channels.header.users":"Users","channels.hint.senderName":"({user#name} = name of the user if not anonymous)","channels.import.into":"into #","channels.info.overduepolicy":"Defines how unanswered tickets are handled. If disabled, tickets remain open indefinitely. If enabled, automatic reminders are sent after 3, 7, and 10 days. After 14 days, the ticket is automatically closed.","channels.info.sla":"Defines after how many hours an incoming message should be responded to. The default value 0 disables monitoring.","channels.info.type.email":"An email channel is connected to a mailbox (e.g., via IMAP/SMTP) and can receive and send emails.","channels.info.type.internal":"An internal channel is system-only, cannot receive or send external emails, and is used for internal communication or notes.","channels.label.address":"Address","channels.label.aiSummary":"Summary info","channels.label.host":"Host","channels.label.mailboxes":"Mail Boxes","channels.label.name":"Name","channels.label.overduepolicy":"Automatic Closing / Reminders","channels.label.password":"Password","channels.label.port":"Port","channels.label.selectChannel":"Select target channel","channels.label.senderName":"Sender name","channels.label.sla_hours":"Response Time (in Hours)","channels.label.type":"Channel Type","channels.label.username":"Username","channels.modal.importJob":"Import job","channels.modal.new":"New channel","channels.placeholder.address":"(Enter the email address of this account)","channels.placeholder.aiSummary":"(Information used about this channel in 'AI Summary')","channels.placeholder.imapHost":"(Enter the IMAP server host, e.g., imap.example.com)","channels.placeholder.imapPort":"(Enter the IMAP server port, e.g., 993 for SSL)","channels.placeholder.name":"(Enter the name of this channel)","channels.placeholder.password":"(Enter your IMAP/SMTP password)","channels.placeholder.senderName":"(Enter the sender's name, e.g., {user#name} | Support Team)","channels.placeholder.sla_hours":"0 = disabled, e.g. 4 for 4 hours","channels.placeholder.smtpHost":"(Enter the SMTP server host, e.g., smtp.example.com)","channels.placeholder.smtpPort":"(Enter the SMTP server port, e.g., 587 for TLS)","channels.placeholder.username":"(Enter your IMAP/SMTP username)","channels.runningSince":"Running since","channels.selectChannel":"(Select Channel)","channels.storage":"Storage usage {{used}} / {{included}} GB ({{percent}}% + {{extra}} GB additionally)","channels.subtitle":"Here you can add, edit or delete channels","channels.title":"Channels","channels.type.email":"Email","channels.type.internal":"Internal","contacts.add":"Add new contact","contacts.back":"Back","contacts.button.add":"Add","contacts.button.delete":"Delete","contacts.button.save":"Save","contacts.confirm.delete":"This contact will be deleted...","contacts.email":"Email Address","contacts.errors.invalidmail":"Please enter a valid email address.","contacts.errors.nomail":"Please enter an email address.","contacts.header.description":"Description","contacts.header.email":"Email","contacts.header.name":"Name","contacts.help.text":"Entries in this list will appear in auto-completion when selecting recipients.","contacts.info":"Entries in the address book will appear in auto-completion when selecting recipients.","contacts.input.description":"Description","contacts.input.email":"Email address","contacts.input.name":"Recipient name","contacts.name":"Name","contacts.note":"Note","contacts.save":"Save","contacts.search":"Search contact","contacts.searchPlaceholder":"Search contact...","contacts.subtitle":"Manage a global contact book for storing email addresses that are suggested as recipients.","contacts.title":"Contacts","contacts/delete":"Contact deleted","contacts/update":"Contact updated","dashboard.kpi.averageHandlingTime":"Average Handling Time","dashboard.kpi.averageWaitingTime":"Average Waiting Time","dashboard.kpi.firstContactResolution":"First Contact Resolution","dashboard.kpi.serviceLevel":"Service Level Agreement","dashboard.kpi.voiceOfCustomer":"Voice of Customer","dashboard.trend.change":"to","dashboard.trend.title":"Value of selected period changed from","date":"Date / Time Range","feedback":"Feedback submitted","feedback.button.send":"Send","feedback.contactText":"Or give us a call:","feedback.link":"Feedback","feedback.placeholder":"Tell us what you’re missing, what you like, or what’s not working.","feedback.title":"Feedback to the Development Team","files.delete.confirm":"This file will be deleted in compliance with GDPR.\n\nAll references to this file will be permanently removed – including those in other tickets.\n\nPlease note: It may take up to two hours for the change to take effect everywhere.","files_added":"Files added","filters.save_current":"Save current filters","filters.saved":"Saved filters","filters.title":"Filters","folder_added":"Folder added","folder_removed":"Folder removed","folders.add":"Create new folder","folders.drafts":"Drafts","folders.error.noname":"Please enter a name for the folder.","folders.folder_delete_confirm":"The folder will be deleted...","folders.folder_remove_error":"Whooops... something went wrong, sorry :/","folders.folders":"Folders","folders.h2.permissions":"Permissions","folders.label.path":"Folder Path","folders.option.root":"","folders.permission.everyone":"Everyone can edit the folder","folders.permission.private":"Only I can edit the folder","folders/append":"Ticket moved to folder","folders/append--desc":"An event triggered when a ticket has been moved to a folder.","folders/create":"Folder created","folders/delete":"Folder deleted","folders/parent":"Folder parent changed","folders/remove":"Ticket removed from folder","folders/update":"Folder updated","followup_expired":"#followup","followup_set":"Follow up set to","general.days":"# days","general.edit":"Edit #","general.nothing_found":"Nothing found! \n\nPlease check your search terms or filter settings. \nNo matching results were found.","general.search":"Search ...","gs.modal.button.delete":"Delete","gs.modal.button.ok":"OK","gs.modal.channel.personal":"Personal / Private","gs.modal.channelLabel":"Channel","gs.modal.input.name":"Name","gs.modal.locked.help":"(Only I can edit)","gs.modal.locked.title":"Locked","gs.modal.nameLabel":"Name","gs.newTicket":"New Ticket","gs.searchPlaceholder":"Find folder...","header.kpis":"KPIs","header.reports":"Reports","hooks.add":"Add new hook","hooks.back":"Back","hooks.confirm.delete":"This hook will be deleted...","hooks.custom_event":"Custom Event","hooks.delete":"Delete","hooks.edit":"Edit Hook","hooks.error.event_required":"Please select an event or enter a custom event.","hooks.error.noevent":"Please select or enter an event.","hooks.error.nourl":"Please enter a valid URL.","hooks.error.url_required":"Please enter a valid webhook URL.","hooks.event":"Event","hooks.event.custom":"Custom Event","hooks.event.custom--desc":"An event triggered when a defined text in the format !!abcd is entered in a message. The value \"abcd\" is used as the event name.","hooks.info":"Hooks can be triggered by web events. When an event occurs, a specified URL will be called via POST, containing all relevant data as JSON.","hooks.info.inline":"Triggered via !!# directly in a message to fire a custom event.","hooks.new":"Create New Hook","hooks.save":"Save","hooks.subtitle":"Hooks can be linked to web events to automatically trigger actions.","hooks.title":"Hooks","hooks.url":"Webhook URL","hooks/create":"Hook created","hooks/delete":"Hook deleted","hooks/update":"Hook updated","kpis.button.export":"Export","kpis.channel.all":"= All","kpis.channel.optional":"(Optional)","kpis.channel.title":"Channel","kpis.employee.title":"Employee","kpis.export.head.average":"Average","kpis.export.head.channel":"Channel","kpis.export.head.data":"Data","kpis.export.head.sum":"Sum","kpis.export.head.user":"User","kpis.info.desc1":"Select optional channels and employees for downloading the KPIs.","kpis.info.desc2":"If no channels or employees are explicitly selected, all will be automatically selected.","kpis.info.desc3":"Now select a time range and which data should be included in the export, then start the export by clicking \"Export\".","kpis.info.title":"Information","kpis.name.closed":"Closed Tickets","kpis.name.incoming":"Incoming Emails","kpis.name.open":"Open Tickets","kpis.name.outgoing":"Outgoing Emails","kpis.name.pending":"Pending Tickets","kpis.name.set.done":"Set to Done","kpis.name.set.followup":"Follow-ups Set","kpis.name.set.work":"Set to Active","kpis.name.timestamp.end":"End Time (Last Interaction)","kpis.name.timestamp.start":"Start Time (First Interaction)","kpis.name.total":"Total Tickets","kpis.required.required":"(Required)","kpis.required.title":"Required Data","kpis.select.placeholder":"( Select )","kpis.splitting.daily":"Daily","kpis.splitting.monthly":"Monthly","kpis.splitting.title":"Splitting","kpis.splitting.weekly":"Weekly","kpis.timerange.from":"From:","kpis.timerange.last14Days":"Last 14 Days","kpis.timerange.last3Days":"Last 3 Days","kpis.timerange.last3Months":"Last 3 Months","kpis.timerange.last6Months":"Last 6 Months","kpis.timerange.last7Days":"Last 7 Days","kpis.timerange.lastMonth":"Last Month","kpis.timerange.lastWeek":"Last Week","kpis.timerange.monthToDate":"Month to Date","kpis.timerange.required":"(Required)","kpis.timerange.title":"Time Range","kpis.timerange.to":"To:","kpis.timerange.today":"Today","kpis.timerange.weekToDate":"Week to Date","kpis.timerange.yearToDate":"Year to Date","kpis.timerange.yesterday":"Yesterday","label_added":"Label added","label_removed":"Label removed","labels.add":"Add new label","labels.back":"Back","labels.button.delete":"Delete","labels.cancel":"Cancel","labels.caption":"Caption","labels.channels":"Channels","labels.channels.all":"All Channels","labels.color":"Color","labels.confirm.delete":"This label will be deleted...","labels.error.noname":"Please enter a name for the label.","labels.info":"Labels are used as tags for tickets and group them. Labels can be global or used only for specific channels.","labels.info.visibility":"Please note that a label that has once been set to \"Public\" cannot be changed back to \"Private\".","labels.save":"Save","labels.subtitle":"Manage labels for tagging tickets.","labels.title":"Labels","labels.visibility":"Visibility","labels.visibility.private":"Private","labels.visibility.public":"Public","labels/delete":"Label deleted","labels/update":"Label updated","login.auth_failed":"Mail or password not correct","login.copyright":"©2025 TapSell. All rights reserved","login.email":"E-Mail Address","login.forgot_password":"Forgot password?","login.legal":"Legal Notice","login.login":"Login","login.password":"Password","login.password_requirements":"Please choose a secure password of at least 8 characters","login.privacy":"Privacy Policy","login.reset":"Reset","login.reset_hint":"Please check your mails...","login.set_password":"Set password","login.token_expired":"Sorry, that token has expired.","login.unknown_error":"Unknown Error","menu.channels":"Channels","menu.labels":"Labels","menu.s_1234.1":"1234","menu.s_1234.2":"1234","menu.s_1234.3":"Exact match for number. Example: \"1234\"","menu.s_and.1":"test AND example","menu.s_and.2":"test example","menu.s_and.3":"Both words required.","menu.s_anyorder.1":"please could you","menu.s_anyorder.2":"could, you, please","menu.s_anyorder.3":"All words must appear, any order.","menu.s_end1234.1":"*1234","menu.s_end1234.2":"AB1234, XY1234","menu.s_end1234.3":"Ends with \"1234\". Examples: ...","menu.s_extra":"Additional Features","menu.s_file":"Search by File Name","menu.s_file_info":"Search specific files using quotes.","menu.s_head_expl":"Explanation","menu.s_head_operator":"Search Operator","menu.s_head_result":"Result-Example","menu.s_mail":"Search Email","menu.s_mail_info":"Search specific emails using addresses.","menu.s_maybe.1":"found MAYBE it","menu.s_maybe.2":"found, found it, found!","menu.s_maybe.3":"Optional term \"it\".","menu.s_not.1":"text NOT test","menu.s_not.2":"textbook","menu.s_not.3":"Includes \"text\", excludes \"test\".","menu.s_or.1":"test OR example","menu.s_or.2":"test, example, test case","menu.s_or.3":"One of them is enough.","menu.s_ou.1":"*ou*","menu.s_ou.2":"could, found, about, house","menu.s_ou.3":"Contains \"ou\" anywhere. Examples: ...","menu.s_quote.1":"\"please could you\"","menu.s_quote.2":"please could you","menu.s_quote.3":"Exact phrase match only.","menu.s_quote_punct.1":"\"found!\"","menu.s_quote_punct.2":"found!","menu.s_quote_punct.3":"Includes punctuation.","menu.s_quote_star.1":"\"there * a lot\"","menu.s_quote_star.2":"there is a lot, there was a lot","menu.s_quote_star.3":"Wildcard word in exact phrase.","menu.s_teqt.1":"te?t","menu.s_teqt.2":"test und text","menu.s_teqt.3":"Matches words starting with \"te\", any letter, and \"t\". Examples: \"test\", \"text\", \"tent\"","menu.s_testar.1":"te*","menu.s_testar.2":"test, text, team, teacher","menu.s_testar.3":"Starts with \"te\", anything after. Examples: \"test\", \"team\", ...","menu.s_text.1":"text","menu.s_text.2":"text","menu.s_text.3":"Looks for the exact word \"text\". Example: \"text\"","menu.search_filter":"Search & Filter","menu.search_hits":"Hits","menu.search_min_length":"Search must be at least 2 chars","menu.search_time_range_large":"Time range too large","menu.search_toggle_filter":"Toggle filter","menu.search_too_many":"Too many entries; estimated counts","menu.show_less":"Show less","menu.status":"Status","menu.time_range":"Time range","overduepolicy.3/7/10/14":"Reminders after 3, 7 and 10 days – Close after 14 days","overduepolicy.none":"Disabled (tickets remain open permanently)","pinned.all_domains":"For all domains","pinned.back":"Back","pinned.confirm.delete":"This pinned message will be deleted...","pinned.delete":"Delete","pinned.info":"Create public announcements here that are visible to all users. Use Markdown for formatted text or links.","pinned.ok":"OK","pinned.placeholder.message":"Message (Markdown supported)","pinned.placeholder.subject":"Subject","pinned.publish":"Publish","pinned.subtitle":"Pinned messages in the overview.","pinned.title":"Pinned Messages","profile.channels":"Channel management","profile.contacts.desc":"Address book for quick access.","profile.contacts.name":"Contacts","profile.default":"Default profile","profile.hooks.desc":"Automatic notifications to external systems when specific events occur.","profile.hooks.name":"Hooks","profile.labels.desc":"Tag conversations for better organization.","profile.labels.name":"Labels","profile.logout":"Logout","profile.off":"OFF","profile.on":"ON","profile.root.key":"OpenAI API Key","profile.root.prompt":"OpenAI Summary Prompt ID","profile.root.theme":"Theme management","profile.root.title":"#Root | Container management","profile.rules.desc":"Automate processes and workflows.","profile.rules.name":"Rules","profile.save":"Save","profile.signatures.desc":"Manage reusable email signatures.","profile.signatures.name":"Signatures","profile.sound":"Sounds","profile.text_block.desc":"Short text templates for replies.","profile.text_block.name":"Text Blocks","profile.users":"User management","rules/delete":"Rule deleted","rules/update":"Rule updated","share.denied":"Access denied. You do not have permission, or your access has expired.","share.enter_name":"Please enter your name","share.info":"This URL shares **ALL** information of this ticket for 7 days:","share.ok":"OK","share.placeholder_mail":"Email","share.placeholder_name":"Name","signatures.anonymous":"Anonymous","signatures.back":"Back","signatures.cancel":"Cancel","signatures.channel_hint":"= Channel email address (e.g., *@example.com)","signatures.channel_specific":"Channel-specific Information","signatures.default":"Default","signatures.generic":"Generic Signature","signatures.personal":"My Signature","signatures.preview":"Preview","signatures.save":"Save","signatures.save_error":"Some signatures could not be saved correctly :/","signatures.stacked":"Signatures are stacked.","signatures.subtitle":"Edit general, channel-related, and personal signatures.","signatures.title":"Signatures","signatures.username_hint":"= Username (e.g. #)","signatures.variables":"Variables that can be used:","signatures/update":"Signature updated","signup.error.already":"Sorry, this domain has already been configured","signup.error.fail":"Sorry, but there was an error creating your account :/","signup.error.form":"Please fill all form fields and use password with least 8 characters","signup.label.first":"First Name","signup.label.last":"Last Name","signup.label.mail":"Business Email","signup.label.password":"Password","signup.next":"Next","signup.start":"Let's hop in","signup.step0.subtitle":"Let's get you started","signup.step0.title":"Welcome","signup.step1.hint":"You are now able to centrally receive and \nmanage customer support inquiries.","signup.step1.success":"A new support email address for your<br>customers has been successfully created:","signup.step1.title":"Thank you for joining us<br>you are ready to start","signup.step2.desc":"The sooner you connect your existing support email addresses, the better.<br>You can do it anytime under Settings → Channels; all you need are the<br>credentials for your IMAP account:","signup.step2.email":"Email Address","signup.step2.imap":"IMAP Server","signup.step2.password":"Password","signup.step2.smtp":"SMTP Server","signup.step2.title":"Connect your existing<br>email addresses","signup.step2.username":"Username","signup.step3.title":"You are ready to start","signup.submit":"Sign up","stats.incoming":"Mail - Incoming","stats.outgoing":"Mail - Outgoing","stats.tickets":"Tickets","status_changed":"Status changed","sticky-notes/add":"Sticky note added","sticky-notes/delete":"Sticky note deleted","subject_changed":"Subject changed","text-blocks/delete":"Text block deleted","text-blocks/update":"Text block updated","text.filters.name":"Filter name or leave empty for default:","textBlock.action.action":"Execute","textBlock.action.channel":"Channel","textBlock.action.close":"Close Ticket","textBlock.action.comment":"Submit (Note / E-Mail)","textBlock.action.label":"Label","textBlock.action.status":"Status","textBlock.action.subject":"Subject","textBlock.action.to":"Recipient","textBlock.confirm":"This Text Block will execute the following actions:","textBlock.prompt":"Please provide a value for: \"#\"","textBlockTrack.ctrlEnter":"Ctrl + Enter","textblocks.add":"Add # text template","textblocks.back":"Back","textblocks.channel":"Channel-specific Text Templates","textblocks.confirm.delete":"This text block will be deleted...","textblocks.errors.noshortcut":"Please enter a shortcut.","textblocks.errors.notemplate":"Please enter a text for the template.","textblocks.general":"Generic Text Templates","textblocks.generic":"Generic","textblocks.info":"Text templates are shown while typing a message by name (the search is done via the shortcut). Placeholders are enclosed in curly braces and, when used, will prompt for the value in the braces. Simple example: Dear {Customer Name}","textblocks.name":"Name","textblocks.personal":"My Text Templates","textblocks.personal_short":"Personal","textblocks.save":"Save","textblocks.shortcut":"Shortcut","textblocks.subtitle":"Create text templates for convenient insertion into a text field of a ticket via \"shortcuts\".","textblocks.text":"Text","textblocks.title":"Text Templates","textblocks.variables.title":"Variables that can be used:","ticket.add_attachment":"Add Attachment","ticket.add_label":"Add Label","ticket.add_note":"Add note","ticket.add_recipient":"(Add Recipient E-Mail)","ticket.add_to_folder":"Add To Folder","ticket.ai_summary":"AI Summary","ticket.ai_summary_error":"Sorry, that didn't work :/\n\nTry again later...","ticket.ai_summary_tooltip":"Please make a summary of this ticket and next required action. [Ask your admin to activate this feature]","ticket.assign_me":"Assign Me","ticket.bcc":"BCC","ticket.cancel":"Cancel","ticket.cc":"CC","ticket.channel_deactivated":"This channel has been deactivated. Please contact the administrator if you need access or have questions.","ticket.click_to_write":"Click here to add a note or write an E-Mail","ticket.collapse":"Collapse","ticket.delete":"Delete","ticket.delete_confirm":"The selected ticket will be deleted from all channels, including all attachments and texts...  \n\n [This action is IRREVERSIBLE and PERMANENTLY]","ticket.details":"Details","ticket.enter_subject":"(Enter Subject...)","ticket.error_save":"Sorry there was an error saving this ticket.","ticket.error_update_name":"Sorry there was an error updating the name.","ticket.expand":"Expand","ticket.export":"Export","ticket.follow_up":"Follow Up","ticket.follow_up_1d":"1 day","ticket.follow_up_3d":"3 days","ticket.follow_up_info":"The Ticket will be closed and reopened at","ticket.forbidden":"No access rights for this ticket","ticket.forward":"Forward (+ Attachments)","ticket.forward_all":"Forward All Messages","ticket.hide_name":"Hide My Name","ticket.id":"Ticket ID","ticket.link":"Link ticket","ticket.linked":"Linked:","ticket.new":"NEW","ticket.next":"Next","ticket.ok":"OK","ticket.overdue":"Outside SLA for this channel (#h)","ticket.pending":"Pending...","ticket.previous":"Previous","ticket.recipients":"Recipients","ticket.referenced":"= Referenced","ticket.remove_folder":"Click to remove: #","ticket.remove_folder_confirm":"The ticket will be removed from the folder #...","ticket.remove_label":"Click to Remove: #","ticket.remove_label_confirm":"The label will be removed...","ticket.reply":"Answer (- Attachments)","ticket.reply_all":"Answer all (- Attachments)","ticket.search_result_no_access":"Found via search (no access to this channel – ask an admin if needed)","ticket.select_channel":"(Select Channel...)","ticket.select_folder":"(Select Folder...)","ticket.select_label":"(Select Label...)","ticket.select_status":"(Select Status...)","ticket.select_user":"(Select User...)","ticket.send_mail":"Send E-Mail","ticket.set_subject":"Please set a subject to add messages","ticket.share":"Share","ticket.status_closed":"Closed","ticket.status_open":"Open","ticket.status_pending":"Pending","ticket.subject":"Subject","ticket.submit_error_mail":"Sorry, there was an error saving this mail :/","ticket.submit_error_note":"Sorry, there was an error saving this note :/","ticket.to":"TO","ticket.unassign":"Unassign","ticket.unassigned":"(Unassigned)","ticket.unlinked":"Link removed","ticket.unset_followup_confirm":"The Follow Up Date will be unset...","ticket_created":"Ticket created","ticket_shared":"Ticket shared","tickets/assignee":"Ticket assignee changed","tickets/attributes/delete":"Ticket attribute removed","tickets/attributes/put":"Ticket attribute set","tickets/channel":"Ticket channel changed","tickets/create":"Ticket created","tickets/delete":"Ticket deleted","tickets/follow-up":"Follow-up set","tickets/label/add":"Label added to ticket","tickets/label/remove":"Label removed from ticket","tickets/link":"Tickets linked","tickets/message":"Message added to ticket","tickets/name":"Ticket subject changed","tickets/status":"Ticket status changed","tickets/unlink":"Tickets unlinked","tooltip.mail-send-delay":"Delay sending emails","unassigned":"(Unassigned)","user":"Employee","users.accounts":"User accounts","users.add":"Add new user","users.back":"Back","users.channel":"Channel","users.channels":"Channels","users.confirm.delete":"The user will be deleted...","users.delete":"Delete","users.error.general":"Whooops... something went wrong, sorry :/","users.error.mail_required":"Mail must be set.","users.error.name_required":"Name must be set.","users.error.password_length":"Password must be at least 8 characters if set.","users.general":"General","users.hint":"Here you can add, edit or delete user accounts","users.login":"Login as","users.mail":"E-Mail","users.name":"Name","users.new":"New user","users.password":"Password (Optional)","users.read":"Read","users.role":"Role","users.save":"Save","users.write":"Write","users/create":"User created","users/delete":"User deleted","users/reset":"Password reset requested","users/reset/done":"Password reset completed","users/update":"User updated","web.copyright":"© 2025 tapsell. All rights reserved.","web.desc":"The Email Ticketing System ({{ name }}) is an excellent piece of software...","web.feature_0_text":"that's as simple, effective, and intuitive as it gets—designed to make you fall in love at first click.","web.feature_0_title":"A User Interface","web.feature_1_text":"so you never have to worry about exceeding inbox capacities anymore.","web.feature_1_title":"Infinite Cloud Storage","web.feature_2_text":"directly within the software—no detours, no disruptions, all within our ecosystem.","web.feature_2_title":"Cloud File Sharing","web.feature_3_text":"are now effortless—monitor performance, spot trends, and share insights with a single click.","web.feature_3_title":"Analysis & Reporting","web.feature_4_text":"secured with robust measures and full industry compliance for top confidentiality and trust.","web.feature_4_title":"Data Privacy","web.footer":"is a subsidiary of tapsell UG (haftungsbeschränkt)  •  Königsallee 14, 40212 Düsseldorf  •  Amtsgericht Düsseldorf HRB 85327  •  USt-IdNr.: DE 322501765  •   Executive Management: Pietro Buttiglione  •  Telefon: +49 211 88284198  •  Email: hello@tapsell.de","web.hero":"Email Customer Support Like a Breeze","web.insight_0_text":"SLAs are optimized, ensuring your customers always receive timely and reliable support.","web.insight_0_title":"Service Level Agreement","web.insight_1_text":"Improved FCR enables your team to resolve customer inquiries successfully on the first contact.","web.insight_1_title":"First Contact Resolution","web.insight_2_text":"Reduced AHT allows your team to work more efficiently, helping customers get assistance faster.","web.insight_2_title":"Average Handling Time","web.insight_3_text":"VoC is effectively captured and analyzed, providing deeper insights into customer needs and boosting satisfaction.","web.insight_3_title":"Voice of Customer","web.insight_4_text":"Shorter AWT ensures your customers experience quicker service with less waiting time.","web.insight_4_title":"Average Waiting Time","web.insights":"Discover Insights<br>Never Seen Before","web.key_features":"Outstanding<br>Key Features","web.mail.request":"There is a new inquiry via the landing page!<br><br>Name: <strong>{{ name }}</strong><br>Company: <strong>{{ company }}</strong><br>Email: <strong>{{ mail }}</strong><br>Promo Code: <strong>{{ code }}</strong><br><br>This might be a hot lead. Please follow up soon!","web.mail.signup":"There is a new registration via the landing page!<br><br>Email:<br><strong>{{ mail }}</strong><br><br>This request came through the website. Please follow up!","web.meta_description":"Email Customer Support Like a Breeze, optimized for enterprise clients.","web.monthly":"Monthly","web.pricing_title":"Simple Pricing<br>Easy to Remember","web.request_demo":"Request demo","web.save_17":"Save 17%","web.signup.cta":"Sign up","web.signup.desc":"Please enter your professional email address. We will contact you with all further information.","web.signup.link_label":"Your upcoming personal access link:","web.signup.mail":"Business Email Address","web.signup_for":"Signup for","web.signup_headline":"Sign up and setup your system now","web.subject.request":"New Inquiry | {{ name }}","web.subject.signup":"New Registration | {{ name }}","web.tagline":"Not the Outlook Way,<br>the Fun Way","web.trial_headline":"Give It a Try, It's Free","web.try_for_free":"Try for free","web.yearly":"Yearly"}